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Course Outline

Introduction to Management

Developing Leadership Skills in Modern Management

Leading a Team of Workers

  • Management styles
  • Selecting effective management styles aligned with team development phases
  • Developing a comprehensive self-image as a manager. Analysis of one's own leadership style
  • Assessing personal strengths and weaknesses in the role of team leader, identifying potential areas for development
  • Characteristics of high-performing teams
  • Coordinating activities to achieve set goals

Communication in Organizations

  • Foundations of verbal and non-verbal communication
  • Individual communication styles
  • Communication barriers
  • Questioning techniques
  • The art of active listening
  • Delivering constructive criticism
  • Providing feedback
  • Navigating difficult situations during conversations
  • Communication networks
  • Information flow models and their optimization

Selected Techniques for Conflict Resolution within Employee Teams

  • Nature and types of conflict
  • Primary sources of conflict
  • Behavioral approaches to handling conflict and appropriate conduct during disputes
  • Assertive and developmental use of conflicts in team work
  • Strategies employed in conflict situations
  • Conflict management
  • Primary methods of conflict resolution
  • Managing emotions during conflicts
  • Barriers to communication and conflict resolution (verbal and non-verbal)

Motivating Team Management

  • Understanding motivation
  • Factors that motivate individuals within an organization
  • Types of motivation
  • Principles of economic incentives
  • Motivational principles using intangible resources
  • Psychological principles of motivation
  • Feedback and evaluation
  • The importance of language in motivation

Ability to Manage Time Effectively and Utilize It

  • Time management matrix
  • Controlling one's own time and dealing with time wasters
  • Time planning techniques
  • Delegation of authority and tasks

Coaching

  • Understanding what coaching is and how to apply it
  • Individual participant sessions
  • In-depth feedback.

Course Summary

Requirements

This course is general in nature and does not require specialized prior knowledge.

 14 Hours

Number of participants


Price per participant

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