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Course Outline

Introduction to Windows Admin Center

  • Exploring the architecture and key components of Windows Admin Center
  • Methods for connecting to and managing Windows workstations
  • Defining roles and capabilities relevant to workstation management

PowerShell Essentials for Technicians

  • PowerShell interface design, syntax rules, and execution policies
  • Utilizing cmdlets and pipelines for foundational workstation tasks
  • Developing and executing basic PowerShell scripts

Remote Management and Automation Techniques

  • Applying PowerShell Remoting to control distant workstations
  • Executing remote commands directly via Windows Admin Center
  • Handling sessions, managing credentials, and addressing security protocols

Leveraging WMI and CIM

  • The role of WMI and CIM in system administration
  • Retrieving system data from remote machines
  • Streamlining system configurations and updates using WMI/CIM

Integration with Intune and Autopilot (User-Centric View)

  • Overview of Intune and Autopilot in the context of deployment and policy enforcement
  • Monitoring and validating device compliance and settings
  • Troubleshooting and reporting from an end-user perspective

Hands-On Lab: Real-World Administration Scenarios

  • Using PowerShell scripts to collect system data remotely
  • Automating processes such as updates, reboots, and diagnostic checks
  • Verifying connectivity and resolving PowerShell Remoting issues

Security Best Practices

  • Maintaining secure connections and defining user permissions
  • Identifying common errors and applying troubleshooting strategies
  • Enhancing the performance of remote management operations

Conclusion and Future Directions

Requirements

  • A solid grasp of Windows operating systems and typical workstation setups
  • Practical experience in daily IT support or operational roles
  • Fundamental comfort with command-line environments

Target Audience

  • IT support technicians
  • Helpdesk and field service personnel
  • Technical staff tasked with overseeing workstation infrastructure
 7 Hours

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