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Course Outline

1. Introduction to UAT

Learning Objectives:

  • Gaining a clear understanding of what UAT entails

  • Recognizing the significance of UAT within the software development lifecycle

Content:

  • Defining UAT and explaining its importance

  • Positioning UAT within the SDLC framework

  • Distinguishing UAT from other testing phases

  • Knowledge check quiz

  • Hands-on exercises

2. Key Elements of UAT

  • Test environments: overview, common challenges, and verification checklists

  • Test data: various types and preparation methods

  • Test scenarios: categorization and structural design

  • Defects: defining, reporting, and prioritizing issues

  • Knowledge check quiz

3. Planning for UAT

Learning Objectives:

  • Grasping the various stages involved in UAT preparation

Content:

  • Establishing the scope of UAT and defining testing goals

  • Identifying key stakeholders and their respective roles

  • Setting up the test environment and preparing necessary data

  • Defining entry and exit criteria

  • Practical application exercise

  • Knowledge check quiz

  • Q&A session

4. Executing UAT

Learning Objectives:

  • Understanding the mechanics of the testing process

  • Effectively collaborating with development teams

Content:

  • Step-by-step test execution workflow

  • Accurately recording outcomes and logging defects

  • Strategies for communication and team collaboration

  • Oversight and management of testing cycles

  • Knowledge check quiz

  • Q&A session

5. Finalizing UAT and Reporting

Learning Objectives:

  • Defining clear success criteria

  • Compiling the final UAT report

Content:

  • Determining completion criteria

  • Drafting comprehensive reports and summaries

  • Navigating the sign-off and handover procedures

  • Knowledge check quiz

  • Q&A session

6. Tools and Templates

Learning Objectives:

  • Becoming proficient with standard UAT tools

  • Utilizing templates for efficiency

Content:

  • Overview of popular tools such as Jira for testing, Excel templates, TestRail, and HP ALM

  • Review of sample templates for test cases, defect logs, and reports

  • Practical exercise: running a full UAT cycle using the introduced tools

  • Knowledge check quiz

  • Q&A session

7. Overcoming UAT Challenges and Best Practices

Learning Objectives:

  • Handling ambiguous requirements

  • Ensuring sufficient test coverage

Content:

  • Addressing frequent issues such as communication gaps and environment problems

  • Adopting industry best practices

  • Preventing common UAT mistakes

  • Knowledge check quiz

  • Q&A session

8. Course Recap and Final Discussion

Learning Objectives:

  • Revisiting course material to reinforce learning

Content:

  • Summarizing key takeaways and conclusions

  • Conducting a final assessment

  • Open Q&A session

Requirements

A laptop with internet connectivity

While not mandatory, participants will gain more value from a general familiarity with the business processes, applications, or systems they interact with daily.

No background in programming, software development, or advanced technical concepts is necessary.

Target Audience: Business users, Product Managers, Team Leaders, Technical Support staff, Business Analysts, and QA teams working closely with business units.

 14 Hours

Number of participants


Price per participant

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