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Duration 14 hours
Course Outline
Overview of Enterprise AIOps Platforms
- Evolution of enterprise observability and the rise of AIOps
- The role of Splunk, Moogsoft, and Dynatrace within the AIOps landscape
- Comparative analysis of capabilities, integrations, and ideal use cases
Leveraging Splunk for AIOps
- Collecting metrics, logs, and events from various sources
- Building searches, dashboards, and alerts for immediate insights
- Applying Splunk ITSI for anomaly detection and service health assessment
Operational Intelligence via Moogsoft
- Deploying and structuring Moogsoft AIOps
- Mitigating noise, removing duplicates, and correlating alerts
- Automating and enriching incident workflows
Holistic Observability with Dynatrace
- Implementing OneAgent for automatic service discovery
- Utilizing Davis AI for root cause analysis and predictive alerting
- Monitoring cloud-native environments, defining SLOs, and analysing service flows
Unifying Splunk, Moogsoft, and Dynatrace
- Cross-platform data synchronization and API integration
- Establishing unified incident management and escalation procedures
- Consolidating insights through centralized dashboards and alert pipelines
Architecting Scalable AIOps Workflows
- Deploying self-healing automation across the toolchain
- Setting KPIs and reporting structures for AIOps performance
- Managing governance, access controls, and audit compliance
Real-World Case Studies and Enterprise Scenarios
- Practical examples from the financial, telecommunications, and retail sectors
- Assessing the return on investment from adopting AIOps
- Strategizing phased rollouts and change management
Conclusion and Forward-Looking Steps
Requirements
- Prior experience with IT operations or monitoring systems
- Knowledge of enterprise observability processes
- Fundamental grasp of alerting mechanisms, metrics, and logging
Target Audience
- IT leaders accountable for service availability
- Teams focused on enterprise monitoring and observability
- Infrastructure architects and operations executives