Course Outline
Core Principles, Social Engineering, and the Workplace Context
Essential Cybersecurity for Staff
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Understanding threats: The definition of cybersecurity and the critical role of every employee.
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Digital hygiene and credential management: Crafting robust passwords, utilizing password managers, and adhering to the "unique password per service" principle.
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Clear desk and clear screen protocols: Maintaining physical information security within office premises.
Phishing and Social Engineering – Identifying Threats
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The psychology behind attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).
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Deconstructing phishing: Analyzing message headers, concealed links, and malicious attachments using authentic case studies.
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Additional attack vectors: Vishing (voice-based phishing) and Smishing (SMS-based phishing).
Securing Remote and Mobile Workflows
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Network security: The risks of public Wi-Fi (cafes, transit) and the correct implementation of VPNs.
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Device safeguards: Disk encryption, screen locking mechanisms, and avoiding unverified USB drives.
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Bring Your Own Device (BYOD) policies: Guidelines for using personal smartphones for business and ensuring data segregation.
Tools, Regulatory Compliance, and Incident Management
Cybersecurity within the Microsoft 365 Ecosystem
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Authentication and verification: Practical deployment of Multi-Factor Authentication (MFA/2FA) for secure account access.
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Safe data exchange: Managing permissions for files and folders in OneDrive and SharePoint to prevent unintended "anyone with the link" access.
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Collaborative security: Secure usage of Microsoft Teams, including managing external guest invites and controlling shared content.
Personal Data Protection and GDPR Application
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Data classification: Differentiating between public, confidential, sensitive, and personal information.
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GDPR in routine tasks: Avoiding common errors that lead to breaches, such as incorrect recipients or failure to use BCC.
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Data lifecycle management: Protocols for securely transferring data to third parties and permanently destroying documents.
Handling Security Incidents
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Recognizing breaches: Identifying incidents such as lost devices, ransomware infections, or accidental phishing link clicks.
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Escalation procedures: Determining whom to notify and the required timeframe, involving the IT Helpdesk, Security Representative, and Data Protection Officer.
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Immediate response best practices: Isolating the device from the network, maintaining composure, and strictly avoiding unauthorized repairs or evidence destruction.
Requirements
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Foundational proficiency with computers and web browsers.
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Routine engagement with standard office workflows, including e-mail, messaging applications, and document processing.
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No specialized IT expertise is necessary; all technical concepts are framed through business value and routine operational contexts.
Target Audience
- All office, administrative, and mid-level management staff, irrespective of their specific department.
- Strongly recommended for professionals operating in hybrid or fully remote setups.
- Routine users within the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
