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Course Outline

Introduction to AI in Everyday Business

  • What is AI? Debunking myths versus reality
  • AI categories: Machine learning, NLP, and computer vision
  • Real-world examples within retail, food service, and fuel stations

Case Study Highlights

  • Retail: AI-driven demand forecasting and inventory automation
  • Food Service: Predictive ordering, menu optimization, and smart kiosks
  • Fuel Stations: Personalized promotions and customer analytics

Hands-on Module 1: Simple AI Tools

  • Utilizing ChatGPT or comparable tools for customer service and FAQs
  • Experimenting with basic image classifiers or data predictors
  • Leveraging AI to analyze customer feedback and reviews

Hands-on Module 2: AI for Business Scenarios

  • Workshop simulation: Implementing AI in a small retail outlet
  • Interactive challenge: Using AI to reduce waste in food service
  • Discussion: Visualizing an AI-enhanced fuel station

Roadmap to Getting Started with AI

  • Getting started small: Free tools and services
  • Identifying internal champions and suitable areas for AI testing
  • Q&A and open discussion

Summary and Next Steps

Requirements

  • Fundamental familiarity with digital systems or operational tools
  • An interest in exploring practical AI applications in business contexts

Target Audience

  • Managers and staff in retail
  • Professionals working in food service operations
  • Managers or decision-makers in the fuel station industry
 4 Hours

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