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 Duration 40 hours

Course Outline

1. Product Strategy and Foundation

  • Identifying core customer needs
  • Analyzing the market landscape and competition
  • Estimating market size relative to the specific customer issue or requirement
  • Segmenting users and defining personas
  • Establishing product vision, purpose, and strategic direction
  • Prioritizing initiatives based on value versus effort
  • Mapping value and defining desired outcomes

2. Product Development and Creation

  • User-centered design principles (UX/UI)
  • Iterative development using cross-functional teams (Scrum)
  • Managing the backlog and crafting user stories
  • Early-stage validation methods (MVPs, experiments)
  • Defining key product metrics
  • Hands-on Design Thinking workshop
  • Executive-level prompt engineering (Applying AI to products)
  • Data-informed design approaches
  • Service design blueprints (Service mapping)
  • Expert-led session on backlog management and prioritization

3. Product Delivery and Launch

  • Managing releases and product roadmaps
  • Executing go-to-market strategies
  • Onboarding users and assessing post-launch experience
  • Collecting feedback in live production environments
  • Collaborating with marketing and sales teams
  • Constructing product funnels and monitoring dashboards

4. Value Realization and Growth

  • Key performance indicators (NPS, DAU, retention, etc.)
  • Monetization and pricing frameworks
  • Funnel analysis
  • Customer value metrics (LTV, CAC, ROI)
  • Iterating based on data insights
  • Managing the product lifecycle
  • Ensuring product scalability and sustainability
  • Product Profit and Loss (P&L) analysis
  • Constructing the business case

Conclusion and Future Steps

Requirements

  • A solid grasp of banking operational processes
  • Hands-on experience in digital product creation
  • Basic knowledge of Artificial Intelligence principles

Target Audience

  • Product managers within the banking industry
  • Leaders driving digital transformation
  • Banking specialists engaged in AI-focused product design

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