Online VoIP Training in Norway

This course is divided into two complementary sections: theoretical and practical. The first section is a one-day introduction that covers the motivation, philosophy, fundamentals, and operational rules of the SIP protocol, as well as its application in implementing telecom services, with a focus on IP telephony and VoIP. The subsequent two-day section allows participants to learn practical aspects of service operation through hands-on laboratory exercises. These exercises provide detailed insight into configuring components of the SIP telephony architecture, analyzing SIP signaling at both the message sequence chart and internal message structure levels, and assist in understanding typical problems and troubleshooting, including security and telecom fraud aspects. Trainers will share their experience in launching, operating, and managing SIP telephony, including virtualization and cloud-based solutions. The practical component utilizes both SIP hardphones and softphones, alongside IP telephony servers (Asterisk and FreeSWITCH). Participants can benefit from the trainers' extensive technical and business experience in IP telephony by submitting their own problems and questions. These will be addressed during the wrap-up session to supplement the training and meet the urgent needs of clients. The course is designed for participants with basic knowledge and experience in telecom services, specifically in VoIP and IP networking.

Voice over Internet Protocol (VoIP) is a technology enabling users to make voice calls via an Internet connection rather than traditional telephone lines.

In this instructor-led live training, participants will learn how to establish a VoIP system using Cisco CallManager Express.

By the conclusion of this training, participants will be able to:

• Grasp fundamental VoIP concepts
• Gain proficiency in using VoIP equipment
• Configure CISCO routers for VoIP applications
• Integrate VoIP and CallManager Express into their network infrastructure
• Configure CME features for SIP, SCCP, and softphones
• Navigate advanced configuration settings and features of CME

Audience

• Managers
• System administrators
• Software and support system developers
• Technicians
• Network engineers

Format of the course

• A blend of lectures, discussions, exercises, and extensive hands-on practice

This intensive three-day course delves into the core principles of the voice protocols employed to transmit voice and video traffic over packet-switched networks. Blending theoretical knowledge with hands-on experience, the curriculum utilises Wireshark for detailed explanation and troubleshooting where relevant. Participants will configure practical VoIP scenarios using IP telephones, softphones, and voice-capable Cisco routers. While this is primarily a 'generic' VoIP course, it leverages Cisco equipment to establish an IP backbone and voice gateways. Cisco-specific voice training options are also available. The programme additionally addresses call setup procedures between circuit-switched and packet-switched networks.

Approximately 40% of the course is dedicated to practical activities.