Issue Tracking Training in Oslo

This instructor-led live training in Oslo (online or onsite) guides participants through the deployment of a JIRA instance. Attendees will master advanced JIRA usage, including installation, configuration, upgrading, and migration. The course covers customizing JIRA for specific projects, managing users, groups, and project roles, configuring dashboards, setting up emails and notifications, implementing security schemes, and handling permissions. Additionally, participants will learn troubleshooting techniques, install and customize the JIRA Service Desk, establish a knowledge base, manage service desk users, and collaborate on handling service requests.

Upon completion of this training, participants will be equipped to:

• Gain a comprehensive understanding of JIRA administration.
• Tailor JIRA to meet specific business requirements.
• Configure emails and notifications within JIRA.
• Oversee and assign users, groups, and project roles.
• Administer JIRA permissions and security schemes.
• Conduct effective JIRA troubleshooting.
• Deploy and customize the JIRA Service Desk.

This instructor-led, live training in Oslo covers the advanced capabilities of JIRA, including the creation and management of various JIRA project types, the use of JIRA for agile projects, the configuration of agile boards, the management of built-in and custom fields, the creation and management of screens and filters, the execution of basic and advanced issue searches, the application of screen schemes, the management and updating of workflows, the configuration and application of workflow schemes, as well as analysis and report generation.

Upon completion of this training, participants will be capable of:

• Effectively managing issues.
• Creating and executing Scrum and Kanban projects.
• Administering built-in and custom fields.
• Understanding and managing business processes, workflows, and workflow schemes.
• Conducting basic and advanced searches and analyses.
• Generating and reviewing reports.

This instructor-led, live training in Oslo introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.